1. Overview
At NextGenCheats, customer satisfaction is our top priority. However, due to the nature of our digital products, we have specific terms regarding refunds.
2. Non-Refundable Products
All products sold on NextGenCheats are digital software and license-based keys. Once a product activation key has been issued and used, it is non-refundable. By purchasing, you agree to these terms.
3. Eligibility for Refunds
Refunds are only available in the following cases:
- The product was not delivered due to technical issues on our end.
- The product activation key was invalid and could not be activated.
In such cases, you must contact us at support@nextgencheats.com within 7 days of the purchase to request a refund.
4. Non-Eligibility for Refunds
Refunds will not be issued for:
- Activated or used license keys.
- User error, including purchasing the wrong product.
- Situations where a user’s gaming account is banned as a result of using our software.
- Requests made after the 7-day eligibility period.
5. Chargebacks
Initiating a chargeback without contacting us first will result in an immediate and permanent ban from our services. Please contact us if you encounter any issues, and we will do our best to assist you.
6. Contact Information
For refund requests or questions, please reach out to us at support@nextgencheats.com.